IT and IT Management - Courseware

“Talkin’ ‘bout a revolution” – VeriSM, a service management conversation for the digital age.

Introduction The field of service management is changing rapidly as the industry shifts towards digital transformation, the evolution of new management practices and the ‘commoditization of IT’...

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Business Change Management

Author: Brian Johnson This Whitepaper will largely focus on Business Change Management, as defined in Managing Successful Programmes (MSP®) published by The Stationery Office and how programmatic ...

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