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IT Service Management - Global Best Practices, Volume 1
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A very practical publication that contains the knowledge of a large number of experts from all over the world. Being independent from specific frameworks, and selected by a large board of experts, the contributions offer the best practical guidance on the daily issues of the IT manager.
|Publisher||Van Haren Publishing|
|Uitgeef Datum||2008-04-22 00:00:00|
|Categories||IT & IT Management|
|Standards||IT Management, ITIL|